Privacy Policy

Last updated: April 2025

This Privacy Policy describes how Vyne ("we", "us", or "our") collects, uses, and shares information when you visit our store at vynedevice.com or make a purchase from us.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Name, email address, and billing/shipping address
Payment information (processed securely via Stripe — we do not store card details)
Phone number (if provided)
IP address, browser type, and device information
Pages visited and time spent on the site (via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Send marketing emails (only if you opt in)
Improve our website and product offerings
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our store, including:

Shopify — our e-commerce platform
Stripe — payment processing
Shipping carriers — to deliver your order
Email marketing tools — if you have opted in to receive communications

These third parties are bound by their own privacy policies and are not permitted to use your data for any purpose other than providing services to us.

4. Cookies

Our store uses cookies to maintain your shopping cart, understand how visitors use our site, and improve your experience. You can disable cookies in your browser settings, though this may affect some store functionality.

We use Google Analytics and Meta Pixel to measure advertising performance. These tools may collect anonymized data about your visit.

5. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing of your data
Request a copy of your data in a portable format
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at the email below.

6. Data Retention

We retain your order and account information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

7. Data Security

We take reasonable measures to protect your personal information. All payment transactions are encrypted via SSL. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our store is not directed at children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our store after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Vyne
Email: support@vynedevice.com
Website: vynedevice.com